Terms and Conditions of Use
Please read these Terms and Conditions of Use carefully.
By accessing or using our website, you automatically confirm that you have read, understood and fully agree to these Terms and Conditions of Use (hereinafter referred to as the Terms of Use) and Privacy Policy (hereinafter referred to as the Policy). If you do not fully agree to them, please do not continue to use our website and/or other services.
Last modified date: 22.05.2025
These Terms of Use define the terms and conditions for using the digital services available on the website meandmom.ge, its subdomain sites, meandmom.ge mobile applications and/or their individual functions.
Attention: Please carefully read the product composition and instructions for use. Some products may contain allergens. Before using the product, make sure that its composition corresponds to your individual needs and health condition. In case of any allergic reaction or other contraindications, consult a doctor immediately.
Meaning of terms used:
meandmom.ge, “we”, the supplier and/or performer and/or company LLC “Me and Mom” identification code 404 770841 and its website meandmom.ge;
User/Customer/You – a person using the services of the meandmom.ge website, including a person registered on the meandmom.ge website who wishes to receive the product/service specified in this Agreement; as well as any visitor to the website.
Service – digital services and products available on the website meandmom.ge, subdomain-level sites of meandmom.ge, mobile applications of meandmom.ge and/or their individual functions;
Product – “Box”, as well as various types of cosmetic and hygiene products, educational resources and other similar products or promotional offers (discount card, etc.) regarding them, as well as any type of service/service provision condition offered by us (voucher, offer, discount voucher, etc.).
Box – a specially designed box created by “Me and Mom” that contains products for children and mothers;
Unified Account – an account created upon user registration on the meandmom.ge website.
Billing Policy – In case of a single annual payment for monthly subscription boxes and ordering boxes, the amount will be deducted from the user’s card in one go, while in case of ordering monthly boxes, the system will remember the card details and the procedure for deducting funds for existing users will begin on the 27th of the current month and will continue for the next 3 (three) days.
Order – the customer’s subscription/purchase of a product on meandmom.ge.
Partner Company – a legal entity that manufactures and/or supplies the products contained in the box.
Each box will contain 6-9 different sizes and types of diapers for mother and baby . Product. The box comes with informational and educational resources for parents and entertainment and educational cards for children, as well as various types of discount vouchers.
Customers can request a refund before they receive the box at their address. Customers must send a request to the support team via an authorized email address – info@meandmom.ge .
meandmom.ge makes a public offer to consumers to purchase a box filled with products manufactured/supplied/bartered/bought or otherwise obtained by partner companies and deliver it to the destination; to purchase the box , the consumer is authorized to register on the website meandmom.ge and place an order from a single account at their own expense.
When ordering an initial box, the customer receives the box for the month in which the subscription and payment were made within 7 business days of completing the transaction.
The portion of users registered in the previous month who were charged the cost of the next month’s box in accordance with the billing policy will receive the subscribed boxes between the 1st and 15th of the following month, at the address specified in the unified account.
- General rules and scope of application
1.1. The Terms of Use constitute a legally binding agreement between the user/purchaser of products/services and the supplier of the goods/services.
1.2. You represent that you are at least 18 years of age or are visiting the website with the presence of a parent or legal guardian, in compliance with the rules provided for by the legislation of Georgia or another country.
1.3. The fact of your use of the services of our website, without any reason, automatically makes you subject to the Terms of Use and implies that you are aware of the terms and conditions set forth in the Terms of Use and that you fully agree with them.
- Registration and cancellation of a single account
2.1. When using our services, at your request or at our request, it is possible to register for a single meandmom.ge account.
2.2. When registering an account, the user indicates their first name, last name, phone number, email address, child’s age, and gender.
2.3. You are responsible for maintaining the confidentiality of your account password, account-related identifiers, and
and to protect the confidentiality of all activities carried out under the account.
2.4. By registering for a single account on meandmom.ge, you represent and warrant that the information submitted in the registration form is true, accurate, current, and complete, and you will update this information from time to time to ensure its truthfulness, accuracy, currency, and completeness.
2.5. A registered user does not have access to information provided by another user that constitutes confidential or personal data.
, except in cases where such access is provided for by law or with the express permission of another user. The Company is authorized to ensure this restriction both through technical means and through the user’s account access policy.
2.6. The User is obliged to protect the confidentiality of his/her account data, including his/her password and other means of authorization. The User is responsible for all actions that are performed under his/her account. Through.
2.7. If the User notices unauthorized access to his/her account or other possible security breach, he/she is obliged to immediately notify the Company.
2.8. To the customer Can to cancel Monthly Subscription Every Until the 27th of the month ( until Billing System will start Next Month Boxes Amounts to cut off ). In case if User Will cancel Subscribe from the 27th Month Until the end , he Will be cut off Next Month Box Fee , will receive Next Month The box And Cancellation In force Enter Next From the month .
- Restrict access
3.1. We reserve the right to terminate your meandmom.ge account or otherwise restrict your access to our products/services, in whole or in part, if you fail to fully and properly comply with these Terms of Use.
Terms and conditions set forth in the rules.
3.2. You agree that we will not be liable for any damage (loss) caused to you or any third party as a result of our exercising the above right.
3.3. The Company reserves the right to temporarily suspend or restrict the provision of the Service for technical reasons, unforeseen circumstances, software updates or security reasons. Such restrictions will be implemented for the shortest possible period.
3.4. In the event of a service interruption or disruption, the Company will attempt to restore the service as soon as possible and, if necessary, provide users with an appropriate notification via the Platform or to the contact details provided during registration.
- User-generated content
4.1. The Services, or individual components thereof, may allow users to post content or communicate with other users. Such content may Be it text, graphics, audio, video or any other form (hereinafter referred to as User Content).
4.2. When using the Services, by creating User Content, you represent and warrant that you will not post any Content that:
a) infringes or infringes any copyright, patent, trademark, service mark, trade secret or other proprietary right of any person;
b) is defamatory, threatening, defamatory, obscene, offensive, pornographic or may give rise to civil or criminal liability under Georgian or international law; or
c) contains bugs, viruses, traps, worms, trojan horses or other harmful code or property.
4.3. meandmom.ge is not responsible for the content of content published by third parties. The use of such content by the user is at his own risk. We do not guarantee the authenticity, accuracy, reasonableness, reliability or completeness of the user content or any part thereof.
4.4. User Content is created strictly for non-commercial, personal use. User Content may not contain advertisements for any other commercial or non-commercial entity without our prior consent.
4.5. By creating User Content, you grant to meandmom.ge a worldwide, irrevocable, perpetual, royalty-free, non-exclusive, and sublicensable license to display, distribute, reproduce, transmit, publish, perform, translate, modify, adapt, delete, modify, transform, create derivative works from, and create derivative works from such User Content, in whole or in part, and to such User Content and its constituent components. meandmom.ge shall be entitled to exercise the rights granted under the license in any manner, in its absolute discretion.
- Copyright
5.1. The material that is made available to you during your use of the Services (hereinafter referred to as Content) is intended for your personal, non-commercial use.
5.2. The content is protected by copyright, is the intellectual property of meandmom.ge, and is fully subject to meandmom.ge’s ownership, copyright, and all related property and non-property rights provided for by Georgian legislation.
5.3. It is prohibited to publish, reproduce, distribute, perform, modify, transform, transmit, store or exploit in any other form or by any means the content, in whole or in part, unless prior consent has been given by us.
- User responsibility
6.1. Each product in the box is labeled with a description of the ingredients and instructions for use, including food additives, chemicals, flavorings, and other potential allergens, based on data provided by the manufacturer. However, the company is not responsible for cases where the manufacturer does not provide complete or accurate information.
6.2. The consumer is obliged to independently check the composition of each product before receiving and using it, taking into account individual allergies and other health conditions of the consumer or a family member. This is especially important in cases where the product is intended for use by a newborn, infant or pregnant woman.
6.3. Before using any product, especially in the case of medical supplements, cosmetics, hygiene products, and food, it is recommended to consult a doctor or pediatrician for an individual assessment regarding safety and/or the consumer should contact the company’s website for detailed information.
6.4. The company is not responsible for any damage to the health of the user or his/her family member resulting from an individual allergy or intolerance.
6.5. The user is obliged to comply with the storage conditions indicated on the product and/or supplied by the company. In case of violation of this obligation, the company disclaims all liability to the user.
6.6. The consumer has the right to request the replacement of the product in the box with the same product, only if the product has a factory defect., which will be replaced within 5-7 business days.
- Disclaimer
7.1. We do not guarantee that the use of the Services or their individual components will be protected from computer viruses. To protect yourself from such risks, you are entitled to adopt and implement individual prevention and defense measures. We do not accept responsibility for the damage (loss) that may be caused by computer infection or any destructive element of the software during the use of the Services.
7.2. We also do not accept liability for any damage (loss) that may result from interruptions or delays in the provision of our services or their individual components.
7.3. In addition, given that we are not the manufacturers of the products provided in the box, and they are manufactured by the respective brands, we are not responsible for the quality and composition of the products provided to you in the box. Before using the product, you should carefully read the product labels or packaging inserts and strictly follow all instructions, instructions and warnings of the manufacturer brand to avoid allergic reactions or other side effects.
7.4. In the event that a product tester and/or a similar product is found in the box that is not accompanied by information on the product’s composition and/or storage conditions, the consumer is obliged to verify the information on the product’s composition and storage conditions themselves and/or contact a doctor or the company’s pharmacy for detailed information.
- Box subscription rules and fees.
8.1. The company offers customers various box subscription options, from which the customer can choose the one they want:
a) Subscription to a box with a monthly payment;
b) Monthly box subscription with a single annual payment.
8.2. In the case of a subscription as provided for in subparagraph “a” of this Article, the cost of the monthly box will be automatically deducted from the bank card specified by the user in accordance with the terms and conditions set forth in the billing.
8.3. Monthly payments are considered non-acceptable — without monthly consent from the user.
8.4. In the case of a subscription under subparagraph “b” of this article, the cost of the box will be automatically deducted from the bank card specified by the user, after the user confirms the subscription and specifies the bank card.
8.6. When subscribing to a box, the user is required to provide an address where the company will deliver the box.
8.7. The user is obliged to ensure that there are sufficient funds in the account.
8.8. In case of insufficient funds, the company has the right not to send the customer the current month’s box.
8.9. Box delivery will resume after the customer pays the current month’s fee in full.
8.10. The user can cancel the monthly subscription on the 27th of each month. Until the number (before the billing system starts deducting the amounts for the next month’s boxes). In case the user cancels the subscription From the 27th until the end of the month, they will be charged for the next month’s box, receive the next month’s box, and the cancellation will take effect from the following month.
8.11. If the customer requests a refund on the day of the transaction, the box value will be refunded on the same day, and in other cases, the box value will be credited within 3-5 business days to the bank account number specified by the customer.
- Box delivery terms
9.1 When ordering the initial box, the user receives the box of the month in which the subscription and payment were made within 7 business days of completing the transaction, and each subsequent box is delivered throughout Georgia from the 1st to the 15th of the following month .
9.2. Delivery is carried out to the address specified by the customer (free of charge throughout Tbilisi).
(We understand that it is sometimes inconvenient with a small child, but please meet us in front of the building or at the house during delivery – unfortunately, it is not possible to go up to the apartment.)
9.3. Specific delivery times may vary due to national holidays and non-working days.
9.4. Box delivery is free throughout Tbilisi, while delivery costs in the regions will be generated when the user specifies their factored address, after which the billing system ensures that the delivery cost is deducted from the account specified by the sender.
9.5. The Company is not responsible for delayed delivery of the Product in cases where the delay is related to the activities of third parties or force majeure circumstances.
9.6. The company does not accept responsibility in cases where the product delivery could not be carried out due to an inaccurate or erroneous address/data provided by the customer.
- Privacy
By using the digital services of our website, you confirm that you are familiar with and fully agree to our data protection policy, which is an integral part of these Terms of Use and to which all terms and conditions set forth in the Terms of Use fully apply.
- Change in terms of use
These Terms of Use are subject to revision and change at any time without prior notice to you. Any changes or additions will be effective upon posting on meandmom.ge. The first paragraph of the Terms of Use indicates the date on which the Terms of Use were last revised. Your continued use of our Services after any changes or additions are posted constitutes your agreement to the new terms.
- Indemnity
You agree and warrant that you will fully indemnify meandmom.ge, its parent, subsidiaries or affiliates, directors, employees, shareholders and partners for any and all damages, losses, expenses, if such damages, losses or expenses arise as a result of your incomplete or improper performance/use of the terms and conditions set forth in these Terms of Use.
- Applicable law and jurisdiction
The Terms of Use shall be governed by and construed in accordance with the laws of Georgia. Any dispute arising out of or relating to your use/purchase of our products/services, as well as the provisions of these Terms of Use, shall be submitted exclusively to the courts of Georgia. The invalidity of any provision of these Terms of Use shall not invalidate the remaining provisions and provisions and shall be replaced by the rule or provision that most closely matches the purpose of the invalid rule or provision.
Personal Data Protection Policy
1. General information
This Personal Data Protection Policy is a document defining the terms and conditions for the processing of personal data of users of meandmom.ge (hereinafter referred to as the “Company”). This Policy has been drawn up in accordance with the legislation of Georgia, including the Law “On Personal Data Protection”, and provides for the maximum protection of the interests of data subjects.
The purpose of the policy is to provide users with complete and transparent information about how and for what purposes the personal data provided and/or generated by them is collected, processed, stored, transferred and deleted.
2. Scope of the policy
The policy applies to all personal data provided by and/or automatically generated by individuals who:
a) use the website meandmom.ge;
b) use the company’s services;
c) fill out applications, registration forms or other types of electronic documents;
d) who provide personal data through various means of communication.
The policy does not apply to third-party websites and services that may have links to the meandmom.ge platform but are not managed by the company.
3. Categories of personal data
The company processes the following categories of personal data:
Identification data: first name, last name;
Contact information: phone number, email, residential address;
Demographic data: gender; age;
Financial data: bank card number (processed through the payment system);
Technical data: IP address, device data, browser type, time and duration of visit to the website, cookies and tracking data.
4. Purposes of data collection
Personal data is used for the following purposes:
User identification and authentication;
Product order receipt, fulfillment and delivery;
Payment administration and billing;
Responding to customer requests and providing support;
Improving products and services;
Direct marketing (only based on user consent);
Fulfillment of legal obligations;
Ensuring technical security and preventing fraud;
Analytical and statistical analysis (based on anonymized data only);
Analyzing user behavior and providing personalized experiences.
5. Legal basis for data processing
The company processes personal data:
Based on the consent of the data subject;
For the purpose of fulfilling the contract;
To comply with legal obligations;
To protect the legitimate interests of the company, to the extent that it does not violate the rights of the data subject.
6. Data storage and deletion
Personal data is stored only for the period necessary to achieve the purpose for which the data was collected,
For marketing purposes, data is stored until the user withdraws consent;
Upon expiration of the data period or upon request by the data subject (unless this conflicts with the retention periods established by law), the data will be deleted in a secure manner – which means deleting or anonymizing the data in a way that is consistent with security standards so that it is impossible to link it to a specific person.
7. Cookies and analytics
The company uses cookies and analytics tools, including Google Analytics, to analyze user behavior and improve the platform. Cookies are small text files that are stored on the user’s device when visiting a website and contain information about their preferences and actions.
The company uses:
Necessary cookies – for the basic functioning of the website;
Analytical cookies – for analyzing user behavior;
Functional cookies – to improve the individual user experience;
Advertising cookies – to display relevant offers (only with user consent).
The user can change their preferences for the use of cookies through their browser settings or through the appropriate window/panel located on the website.
8. Disclosure and transfer of data
The Company may transfer personal data to the following persons:
Affiliated companies;
Payment system providers;
Third-party service providers who have a contractual obligation to process data;
State agencies, on the basis provided for by law;
In case of business transfer or reorganization – to the legal heir.
9. Data security
The company uses technical and organizational measures:
Data encryption;
Access control;
Use of secure servers;
Periodic audit;
Appropriate staff training;
Secure management of backup copies;
Regular system updates and monitoring.
10. Protection of minors’ data
The company does not process the data of persons under the age of 18 without the consent of a parent or legal representative, however, the data of a minor specified by a parent during the registration process is considered consent to the processing of data.
11. Data subject rights
The user has the right to:
Request information about the data stored about him/her;
Request correction, update or deletion of data;
revoke consent;
Request the transfer of data to another data controller.
12. Security
The Company uses all reasonable technical and organizational security measures to protect the personal information provided by the User, however, it is considered that the Internet is not a secure environment, and information sent via the Internet (for example, using the meandmom,ge portal and services or electronic notification system) may be accessed by unauthorized third parties, which may result in disclosure of information, alteration of the material containing the information, or other technical error. Therefore, we cannot guarantee absolute security.
13. Policy change
The Company reserves the right to make changes to the Policy at any time. Changes will be effective upon posting on the Website. The User should regularly review the Policy to familiarize themselves with it.
14. Contact information
For any questions or requests, please contact:
Email: info@meandmom.ge
Tel: +995 ( 591 ) 20 83 87
Address: I. Nikoladze St. 3
Privacy Policy
Protecting your confidential information is important to us and our website –We want you to feel comfortable while visiting our site. This privacy notice informs you of our commitments to protecting your personal data.
Definition of terms:
“Confidential Information” means any confidential information that has become known to the Receiving Party after the Disclosing Party has consented to the Processing of Personal Data, which is non-public, confidential and/or proprietary in nature. Confidential Information includes:
Information that is transmitted in writing, orally, visually, electronically, or by any other means.
Information provided to the receiving party by a third party under circumstances where the receiving party is obligated not to disclose such information;
Confidential Information does not include any information that becomes publicly available as a result of circumstances other than disclosure by the Receiving Party or any of its Authorized Persons’ breach of this Agreement; and/or becomes available to the Receiving Party or the Authorized Persons of the Receiving Party on a non-confidential basis from a source other than the Disclosing Party or the Authorized Persons of the Disclosing Party, provided that such source was not known to the Receiving Party as being under an obligation not to disclose such information.
“Disclosing Party” means the party to whom the Confidential Information relates.
“Receiving Party” means the party that has received Confidential Information regarding the other party.
The receiving party is obliged to:
Take all necessary measures to protect confidential information. Do not use confidential information or any part thereof for any purpose other than its intended purpose.
Retention period for confidential information
Confidential information is stored for the period necessary for the relevant activity or provision of services, as well as for the period specified by law, if any.
Important terms
If you do not agree to this policy, do not continue to use the website meandmom.ge and the services of meandmom.ge. We may update our privacy policy from time to time. Therefore, we recommend that you periodically review this website. –page to see any changes. We will notify you of any changes on this website. –By updating the content of the Privacy Policy on the page. These changes will be effective from this website. –Upon publication on the page. This policy applies to all types of information that you provide to the website. –The recipient will benefit from the use of the site. The terms of this policy apply to any additional agreements or contractual terms concluded within the framework of your contractual relationship with the recipient.
Any disagreement between the parties regarding the disclosure of confidential information shall be resolved through mutual negotiations between the parties, otherwise through the courts of Georgia.
Security
The Recipient has implemented all reasonable technical and organizational security measures available to it to protect your personal data obtained by the Recipient through the Website from unauthorized access, use, loss or destruction .
We value the trust you place in sharing your personal information with us and strive to use secure legal methods to protect it. However, please remember that no method of transmitting information over the Internet or method of electronic storage is 100% secure or reliable, and no guarantee of its absolute security can be given.
How does the law protect you?
Your privacy is protected by this Privacy Policy, as well as by the Georgian legislation on the protection of personal data and the General Data Protection Regulation (GDPR) (EU). In accordance with the law, you have the right to request accurate information about the use of your personal data. You can receive the following information: which data relating to you is being processed; what is the purpose of the data processing; the legal basis for the data processing and other information provided for by law.
In accordance with applicable law or regulations, you may: request us to transfer your personal data held by us, request the rectification or erasure of inaccuracies in your personal data held by us.