Personal Data Protection Policy

I. General information

This Personal Data Protection Policy is a document defining the terms and conditions for the processing of personal data of users of meandmom.ge (hereinafter referred to as the “Company”). This Policy has been drawn up in accordance with the legislation of Georgia, including the Law “On Personal Data Protection”, and provides for the maximum protection of the interests of data subjects.

The purpose of the policy is to provide users with complete and transparent information about how and for what purposes the personal data provided and/or generated by them is collected, processed, stored, transferred and deleted.

II. Scope of the Policy

The policy applies to all personal data provided by and/or automatically generated by individuals who:

a) use the website meandmom.ge;

b) use the company’s services;

c) fill out applications, registration forms or other types of electronic documents;

d) who provide personal data through various means of communication.

The policy does not apply to third-party websites and services that may have links to the meandmom.ge platform but are not managed by the company.

III. Categories of personal data

The company processes the following categories of personal data:

  • Identification data: first name, last name;
  • Contact information: phone number, email, residential address;
  • Demographic data: gender; age;
  • Financial data: bank card number (processed through the payment system);
  • Technical data: IP address, device data, browser type, time and duration of visit to the website, cookies and tracking data.

IV. Purposes of data collection

Personal data is used for the following purposes:

  • User identification and authentication;
  • Product order receipt, fulfillment and delivery;
  • Payment administration and billing;
  • Responding to customer requests and providing support;
  • Improving products and services;
  • Direct marketing (only based on user consent);
  • Fulfillment of legal obligations;
  • Ensuring technical security and preventing fraud;
  • Analytical and statistical analysis (based on anonymized data only);
  • Analyzing user behavior and providing personalized experiences.

V. Legal basis for data processing

The company processes personal data:

  • Based on the consent of the data subject;
  • For the purpose of fulfilling the contract;
  • To comply with legal obligations;
  • To protect the legitimate interests of the company, to the extent that it does not violate the rights of the data subject.

VI. Data storage and deletion

Personal data is stored only for the period necessary to achieve the purpose for which the data was collected,

  • For marketing purposes, data is stored until the user withdraws consent;

In the event of data expiration or upon request by the data subject (unless this conflicts with statutory retention periods), the data will be deleted in a secure manner – which means Security standards require data to be deleted or anonymized in a way that makes it impossible to link it to a specific individual.

VII. Cookies and Analytics

The company uses cookies and analytics tools, including Google Analytics, to analyze user behavior and improve the platform. Cookies are small text files that are stored on the user’s device when visiting a website and contain information about their preferences and actions.

The company uses:

  • Necessary cookies – for the basic functioning of the website;
  • Analytical cookies – for analyzing user behavior;
  • Functional cookies – to improve the individual user experience;
  • Advertising cookies – to display relevant offers (only with user consent).

The user can change their preferences for the use of cookies through their browser settings or through the appropriate window/panel located on the website.

VIII. Disclosure and transfer of data

The Company may transfer personal data to the following persons:

  • Affiliated companies;
  • Payment system providers;
  • Third-party service providers who have a contractual obligation to process data;
  • State agencies, on the basis provided for by law;
  • In case of business transfer or reorganization – to the legal heir.

IX. Data Security

The company uses technical and organizational measures:

  • Data encryption;
  • Access control;
  • Use of secure servers;
  • Periodic audit;
  • Appropriate staff training;
  • Secure management of backup copies;
  • Regular system updates and monitoring.

X. Protection of minors’ data

The company does not process the data of persons under the age of 18 without the consent of a parent or legal representative, however, the data of a minor specified by a parent during the registration process is considered consent to the processing of data.

XI. Data Subject Rights

The user has the right to:

  • Request information about the data stored about him/her;
  • Request correction, update or deletion of data;
  • revoke consent;
  • Request the transfer of data to another data controller.

XII. Security

The Company uses all reasonable technical and organizational security measures to protect the personal information provided by the User, however, it is considered that the Internet is not a secure environment, and information sent via the Internet (for example, using the meandmom,ge portal and services or electronic notification system) may be accessed by unauthorized third parties, which may result in disclosure of information, alteration of the material containing the information, or other technical error. Therefore, we cannot guarantee absolute security.

XI I I. Policy change

The Company reserves the right to make changes to the Policy at any time. Changes will be effective upon posting on the Website. The User should regularly review the Policy to familiarize themselves with it.

X IV. Contact information

For any questions or requests, please contact:

Email: info@meandmom.ge

Tel: +995 ( 591 ) 20 83 87

Address: I. Nikoladze St. 3

22.05. 2025